Feedback
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Online Feedback
Please describe your issue or suggestion in as much detail as possible. We take every piece of feedback seriously.
Response Time
We will confirm receipt of your feedback within 1 hour
Resolution Time
General issues will be resolved within 24 hours
Strict Confidentiality
Your personal information will be kept strictly confidential and will not be shared with third parties
Continuous Improvement
Your suggestions will be carefully considered to help us improve
Other Complaint Channels
If you are not satisfied with our handling results, you can also file a complaint through the following methods:
Email Complaint
service@a1bsm.com
Phone Complaint
+886 958-737-086